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About Royal Care Warranty |
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Our regional office for Middle East and Africa Operations is based in Dubai, the UAE.
Our goal is to provide an exceptional personal service through eliminating hassle and developing the gold standard for extended warranty plans. How do we do it? Everything begins with a customer. We make a special point of putting ourselves into our customer’s shoes and ask ourselves what we would expect from a warranty company. Then, we go further in our efforts to deliver precisely that experience to each and every customer who has purchased one of our partner’s plans.
We specialize in providing a full range of support services to our customers. With the latest technology at the fingertips of our adjusters, we are able to evaluate problems, process information, and assist our customers in the most efficient and timely manner possible. If the customer needs any assistance, our staff is always there to help them.
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"Our objective is to bridge the supply gap existing in the demand for expended warranty programs by enabling our valued customers to enjoy the best protection plans through providing an affordable and accessible quality care and successfully combining the latest technology with our experience and expertise. ”."
Royal accomplishes this mission by:
- Protecting the customer’s peace of mind.
- Providing personalized service.
- Ensuring on-time delivery and accuracy.
- Maintaining strict process compliance.
- Guaranteeing transparency of our services and operations.
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Royal Care promises to provide an excellent quality of the after-sales services with an aim of surpassing customer’s expectations and improving public opinion regarding extended warranty services in general.
The major advantages of cooperating with Royal Care Warranty Services, when compared to other companies, are:
- Online claim submission that allows fast claim response.
- Friendly claim handling.
- Availability of claim engineers always ready to provide customer support.
- Availability of dedicated well-trained employees all over the region.
- Post follow-up with the customer to ensure maximum customer satisfaction.
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"· Royal Care Warranty Services always commits itself to customer satisfaction. The focus of our work is customer service, customer protection, and customer satisfaction. We are dedicated to creating a seamless and enjoyable experience for you through meeting your service contract needs in every possible way. ”."
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"· Royal Care Warranty Services is managed by professionals who have gained more than 17 years of experience in the field of extended warranty services. People working with us come from diverse professional and cultural backgrounds. Each of them contributes their knowledge and expertise to design the best solutions for our clients. We know what the market sells and we understand what the customer wants. We utilize our global market intelligence in our research in order to develop the best protection plans through our corporate partnerships. We continuously look for new ways to improve and enhance our services. ”."
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"· Our company’s work is based on strong work ethics that have made us a trustworthy agency since the time of our establishment. Our staff is dedicated to discipline, professionalism, and research, and possesses a growth mindset and enthusiasm to provide the best services possible. Our customers’ personal information is far more important to us than trying to make a little extra money by selling it to marketing companies. Whatever the need, be it claims administration, compliance, marketing services, or a complete package solution, Royal Care delivers impactful and measurable results anywhere in the world.
”."
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