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About Us

  About Royal Care Warranty
   
 
Our Lincoln office   Who are we?

Royal Care Warranty’s Regional office for Middle East and Africa operations is based in Dubai.

Our target is to provide exceptional personal service, eliminate hassles, and develop the gold standard for extended warranty plans. How do we do it? It actually begins with the customer. We make a special point of putting ourselves in our customers' shoes and ask what we would want from an extended warranty company. Then, we go further, in our efforts to deliver precisely that experience to every person that has purchased one of our partner’s plans.

We are specializing in providing a full range of support services to the customer in need. With the latest technology at the fingertips of our adjusters, we are able to evaluate problems, process information, and assist your customers in the most efficient and timely manner possible. In the event that your customer needs assistance, our staff is here to help them.

 
 
Vision Statement.

"To Bridge the demand supply gap existing in the extended warranty industry by enabling our valued customers to have the best protection plans by facilitating an affordable and accessible quality care by blending the technology with experience and expertise ”."

Royal accomplishes this mission by:

  • Allowing our customers to enjoy real peace of mind
  • Personalized service
  • On-time Delivery
  • Accuracy
  • Process Compliance
  • Information Security Compliance
  • Transparency
 
Quality(We judge our successes based on our customer’s satisfaction)

We promise to provide excellent quality of after sales services in order to get the maximum customer satisfaction; The major advantage of Royal when compared with other is:

  • Fast claim response (online claims submission).
  • Friendly claims handling.
  • Availability of dedicated well trained employees all over the region.
  • Post follow-up with customer to ensure the maximum customer satisfaction
  • Availability of claims Engineers to interact with the customers.
 
Committed to Customers

"· Royal Care Warranty will always commit to customer satisfaction. Just recently we updated our management team to put more emphasis on customer protection, customer service, and customer satisfaction. Dedicated to making sure you have a seamless and enjoyable experience with us, we are eager to serve your service contract needs in every way possible. ”."
 
Human Resources

"· Royal Care Warranty Services is managed by members that are experienced more than 15 years in the field of the extended warranty. We know what the market sells, we understand what consumers are in search for and we utilize our expertise in our research of finding the best plans cooperating with our partners and continuously look for new ways to improve and enhance our service for our clients. ”."
 
Work by Valuable Work Ethics

"·Our company is based on valuable work ethics that have made us a trustworthy agency from the start. Our staff is dedicated to discipline, professionalism, research and knowledge based mindset, and enthusiasm to provide the best service possible. We are truly dedicated to leading our industry in every way possible. Our customers’ personal information is far more important to us than trying to make a little extra money by selling it to marketing companies. ”."
 
Have a question? Give us a call.
Our client support team is friendly and experienced. Telephone +971-43695593.
  +971-43695593

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